Frequently Asked Questions
Are you regulated, and if so, by whom?
Yes, we are regulated by the Australian Securities and Investments Commission (ASIC). Our Australian Financial Services Licence Number is 505118.
How do I apply for account?
Please follow the link Open an Account.
What Identification documents do I have to supply and why?
Please follow the link ID Requirements.
What currencies do you accept?
AUD, EUR, GBP, NZD, and USD.
Do you accept credit card payments?
No
How do I withdraw money from my account?
Please follow the link How to Withdraw Funds.
What hours can I trade?
Please refer to our Product Schedule.
What is the smallest amount that I can trade?
AUD$5,000
Do you accept payments from a third party?
No.
Where are my funds held, is my money safe?
Client money is kept in accordance with section 981 of the Corporations Act i.e. in a trustable manner and segregated from those funds belonging to the company.
What is your commission/fees?
Our commission and fees are incorporated into the price. There are no additional charges after conversion.
What is a spread?
The difference between the bid and the ask price.
What is a pip?
The smallest price change that a given exchange rate can make (the last decimal point).
Yes, we are regulated by the Australian Securities and Investments Commission (ASIC). Our Australian Financial Services Licence Number is 505118.
You may need to provide a range of identification documents (IDs). The documents required will depend on whether you open the account in your name, under your company name or under the name of your trust.
Please note that accounts opened under company/trust names still need to provide the same documentation as an individual as well as the additional documentation.
You can upload your IDs via the Client Portal or by emailing our team at support@currenc.com.au.
Individual and Joint Application
may require a current copy of a primary photo ID (passport or driver’s license) for each applicant OR a current copy of other primary ID (such as a Birth Certificate or Citizenship Certificate) and a recent (within the last 3 months) utility bill (phone, gas, electricity or rates) or bank or building society statement displaying residential address (not PO Box)
If partnership, then supply either partnership agreement or extract of minutes of partnership meeting.
Company Application
Same documents as for an Individual plus all information below:
Full name and residential address of each director and company secretary
Directors signing the application form must provide the same documents as individual applications above
Full name and residential address of any individual who owns more than 25% of the issued capital of the Company
Copy of the Company’s Certificate of Incorporation
If public company:
Same documents as for an Individual plus all information below:
Name of listed company and relevant market/exchange if majority-owned subsidiary of a listed company
Licensing details (if licensed)
Name of relevant market/exchange (if listed)
Copy of the Company’s Certificate of Incorporation.
Trust or SMSF
Copy of the Trust Deed
Trustee(s) who are individuals must provide the same documents as individual applications (above)
Trustee(s) which are companies must provide the additional information as company applications (above).
Client money is kept in accordance with section 981 of the Corporations Act i.e. in a trustable manner and segregated from those funds belonging to the company.
Our commission and fees are incorporated into the price. There are no additional charges after conversion.